Agenda

Registration & Coffee

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OPENING REMARK

Delivering Financial Innovations: Enterprising Technological Developments to Drive Greater Impact and Financial Inclusion in Nigeria

• Championing modern financial technology to advance responsive and accommodative credit to aid economic stability
• Mechanisms in staging a coherent and consistent fintech policies for greater financial & economic inclusion of people and enterprises alike
• Securing Digital Citizens and Financial Institutions for a resilient Nigeria

Digital Partnerships: Strengthening Financial Inclusion Through Integrating Varied Market Stakeholders  

• Enabling customer targeting and banking transactions for users through cross-platform integration
• Initiating innovation in banking platforms through unit modernization
• Exploring best mutual approaches in familiarizing customers to digital modes of banking

Customer Acquisition & Management Through Cutting-Edge Tech Solutions to Ensure Scalability and A Steady Marketplace

• CMS and CRM Devising cost-effective customer onboarding and lead generation
• Orchestrating fitting Customer Acquisition Strategy through right media mix or omnichannel campaigns
• Evaluating the right set of automation tools for methodical customer acquisition and long-term customer retainment

Cloud Banking: Driving Agility with Fastened Service Delivery and Adapting to Changing Needs of FSIs

• Getting away with the problems of Legacy infrastructure and application sprawl through cloud migration
• Cloud-based services allowing banks to create new business models, products, and services
• Addressing Cloud concerns: Risks, Security and Governance

Panel Discussion
Digital Payments Revolution: Crossing the Borders Beyond Countries, Internal Business Units and The FSI Ecosystem

• Establishing the potential of offline payment mechanism for backward or remotest regions of the country
• Securing frictionless payments by ensuring zero downtime and robust dispute management process
• Coming up with last mile strategy to avail the option of digital payments to every citizen

Digital Acceleration in Retail Banking Solutions to Drive Sustainable Business Growth and Empower New-Age Customers

• Creating retail banking modules that can provide a comprehensive view of customer, financial and business data to the retail bankers
• Enriching customer loyalty with apt relationship and engagement management solutions
• Availing Integrated solutions for retail banking through enterprising Core-Banking systems (CBS)

Open Banking: Unlocking the Vault of Financial Services Through Interconnected Banking Ecosystems

• Putting in place the right regulatory framework between FIs and non-bank third parties to safeguard customers data
• Developing a well-built system of identifying and tracking users across open banking applications
• Addressing the integration challenges that come with open banking with respect to building composite applications

Banking on Artificial Intelligence to Power Banks with Hyper-Automated Processes

• Changing dynamics of automated banking process to achieve high accuracy at low cost
• Widening Digital Assistance: RPAs for facilitating operational efficiency and scalability
• Crafting a winning AI strategy for cross Business units to capture unseen opportunities

Low-Code No-Code: Simplified Digital Transformation in Banking for Greater Agility, Reduced Time, And Cost of Change

• Creating speedy and easier Applications with Low-Code Platforms
• Achieving deployment flexibility through customized internal tools in a seamless way
• How to manage, maintain and scale these apps, while minimizing infrastructure and storage costs associated

Modernizing Conventional Banking Products in A Digital World

• Expansive implementation: Enabling modern banking services for the tech-savvy segment of the society
• Banking disruption: Reforming traditional banking methods with ever evolving core banking solutions
• Heightening the uptake of digital banking products among a digital risk-averse population

Panel Discussion
Digital Transformation: Reshaping Future of Banking Strategy to Enable Innovation and Adaptability for New-Age Customers

• Modernizing the Core Banking Platforms with strategic planning to enable and support the future ambitions of the bank
• What is the future of multi-channel banking, mobile Innovation & core system integration?
• What will the connected, customer-centric digital ecosystem of the future look like?

Building on The Power of Interoperability: The Good, Bad and Ugly About Application Programming Interface (APIs)

• Navigating through the technological complexities of cross-platform integration
• Exploring secure code sharing practices to prevent data breach and hidden trackers
• Strategizing In-house API stack to deliver services to internal and external customers, and open new revenue streams

Full-Suite Mobile Banking: Pushing Boundaries to Achieve Financial Inclusion and Integration

• How can mobile payments be used to facilitate financial access for the unbanked population in Nigeria?
• Reengineering banks with core banking solutions for a sound mobile ecosystem
• What are the must-have features for an innovative and future-ready banking app?

Neo-Banks – The Subsequent Chapter Within Digital Banking Ecosystem

• Leveraging the mobile-first approach to meet the demands of a tech-savvy generation
• Distinguishing Neo-banking products & services with that to Traditional banking
• How can Neo-Banks Penetrate into Rural Segments and Further Financial Inclusion?